Privacy Policy

1. Who this policy is for

This policy explains how Daniel San Martin (referred to below as "I", "me", or "my") collects, uses, and protects your personal information when you visit danielsanmartin.com or get in touch with me through the site. We adhere to the Australian Privacy Principles.

This site is not directed to persons under 18, and I do not knowingly collect personal data from anyone under 18.

2. What I collect

When you submit the contact form, I collect the name, email address, optional organisation and role, the option you choose under "What are you looking at?", and the message you choose to share.

I also collect information about how the site is used, such as pages viewed, the site that referred you, your approximate location at city level, and your device and browser. This comes from three tools: Cloudflare Web Analytics, Google Analytics and Microsoft Clarity. Clarity records how visitors scroll, move and click on pages so I can see where the site works and where it does not, and it masks the text you type into the form.

3. How I use your information

• To respond to your enquiry and start a conversation about your business.
• To improve the content and structure of the site.
• To meet legal and regulatory obligations where they apply.

I do not sell your information to anyone, ever.

4. How I store your information

Form submissions are stored in encrypted email and a secure CRM. Information is held on servers protected against unauthorised use or access. I keep your information only as long as needed, typically the duration of an active engagement plus a reasonable archive period for tax and legal reasons.

Where I work with clients outside Australia, your data may be transferred internationally to service providers (for example, email and CRM tools) whose privacy practices meet a comparable standard.

5. Your rights

You can ask me at any time to access the personal information I hold about you, correct it, or delete it. To do that, send me a note via the contact form and I will come back to you.

6. Cookies

Google Analytics and Microsoft Clarity set cookies to tell one visit from the next. Cloudflare Web Analytics does not use cookies. You can block or delete cookies in your browser without losing access to any content on the site.

7. Sharing with third parties

I do not sell or deal in personal or customer information. I may disclose information only when required by law, by a court, or to protect rights and safety of the site and its users.

8. Updates

I update this policy when something material changes. The date at the top of this page reflects the most recent revision.